Last updated: August 2025
Tantric Tools is a trading name used by Kate Megeary and Lisa Grezo, both sole traders based in the United Kingdom.
For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), Kate Megeary and Lisa Grezo are the data controllers of your personal data.
You can contact us at:
[email protected]
6C Priors Terrace, NE30 4BE, North Shields
We are registered with the UK Information Commissioner’s Office (ICO) as required under the Data Protection Act 2018.
We may collect and process the following types of personal data:
Identity & contact details: name, email, phone, billing/shipping address.
Transaction data: order details, payment confirmations (we do not store card numbers).
Communications: messages, enquiries, support requests.
Marketing preferences: opt-ins and unsubscribes.
Technical/usage data: IP address, device/browser type, pages visited (via cookies/consent-based analytics).
We process your data only when we have a lawful basis under Article 6 UK GDPR:
To fulfil your order and deliver services – Contract.
To process payments and prevent fraud – Contract / Legitimate interests.
To comply with tax and accounting laws – Legal obligation.
To send marketing where you’ve consented, or for similar products you’ve bought (soft opt-in) – Consent / Legitimate interests.
To improve our website and analyse usage (analytics, troubleshooting) – Consent for non-essential cookies/analytics; Legitimate interests for essential cookies.
We only share data with trusted processors where necessary for our services, including:
Website hosting & e-commerce platform: [Wordpress]
Payment providers: [Stripe / PayPal / others]
Email service provider: [Brevo]
Delivery providers: [Royal Mail / couriers]
Analytics (consent-based): [Google Analyti]
We ensure these providers are GDPR-compliant and have data processing agreements in place. We will never sell your personal data.
If our processors transfer data outside the UK/EEA (for example, to the United States), we rely on approved safeguards such as the UK International Data Transfer Agreement or EU Standard Contractual Clauses with UK Addendum.
We keep your personal data only as long as necessary:
Orders & transactions: 6 years (required by UK tax law).
Customer service emails: up to 2 years after last contact.
Marketing lists: until you unsubscribe or after 24 months of inactivity.
Cookies & analytics: per our Cookie Policy and your consent choices.
After these periods, data is securely deleted or anonymised.
We use essential cookies to make the site work. With your consent, we may use analytics and other non-essential cookies. For details (types, purposes, durations) and to manage preferences, see our Cookie Policy and the cookie banner on our website.
Under UK GDPR you have the right to:
Access your data.
Rectify inaccurate or incomplete data.
Request erasure of your data (where legally possible).
Restrict or object to processing.
Data portability (receive your data in a machine-readable format).
Withdraw consent at any time (without affecting prior processing).
Lodge a complaint with the ICO: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, www.ico.org.uk
We take appropriate technical and organisational measures to protect your data (encryption in transit, secure hosting, restricted access). However, no system is 100% secure. If a personal data breach poses a risk to you, we will notify the ICO within 72 hours and inform you when required.
Our services are not directed to children under 13, and we do not knowingly collect their personal data.
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “last updated” date above will be amended. Significant changes may also be notified by email.
For any questions or to exercise your data rights, please contact us:
📧 [email protected]
6C Priors Terrace, NE30 4BE, North Shields
© Copyright Tantric Tools 2022